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Service Charge Accountant
Andover, Hampshire
Reed
Service Charge Officer
- Salary: £28,000 – £35,000
- Location: Basingstoke
- Job Type: Fixed Term until October 2024
My client is seeking a Service Charge Officer for a fixed-term opportunity to support the delivery of complete and accurate service charge information to our customers. This role is pivotal in maintaining the communal areas for properties and requires a candidate who can collaborate across various teams, showcasing problem-solving and analytical skills.
Day to Day of the Role:
- Calculate and prepare estimated service charge budgets for properties in your designated area, issuing accurate statements to customers.
- Conduct annual reconciliation of service charge accounts against estimates, applying balancing adjustments accurately, and informing customers.
- Collate and analyse a variety of data, ensuring accuracy and completeness, and investigate any anomalies.
- Provide excellent customer-focused service, acting as the first point of contact for service charge queries, offering resolutions to complex issues via phone or in writing.
- Follow our hybrid working approach, combining home and office work, including Tuesdays in the office.
Required Skills & Qualifications:
- Demonstrated analytical skills with strong experience in Excel.
- High attention to detail with good numeracy skills.
- Ability to work collaboratively and independently, managing workload effectively under pressure.
- Effective communication skills, confident in providing solutions to complex queries.
- Previous experience in a service charge, accountancy, or housing environment is advantageous.
Benefits:
- £450 flex-pot annually, discounted shopping & cycling scheme.
- 25 days holiday plus bank holidays, increasing with service.
- Company pension scheme matched up to 12%, life cover at 4x salary.
- Flexible working arrangements.
- Private medical insurance, dental insurance & critical illness cover.
- Access to a wide range of training courses for career development.
If you’re looking for a fresh opportunity and are excited to join a dynamic team, we’d love to hear from you. Please submit your CV and cover letter detailing your relevant experience and why you are interested in the Service Charge Officer position
