Security Officer – Dartford

Dartford, Kent
Compass Group Ireland
Security Officer – Dartford

Do you have a valid frontline SIA Licence? Are you looking for a new challenge that is outside the normal Security role? Do you want a rewarding job where you have the opportunity to make a real difference and have development opportunities? If so, then we would love to hear from you!

A new opportunity has arisen for a Healthcare Security Officer to join the Medirest Family. We are looking for new members to join our highly skilled Healthcare Security team, to provide a safe and secure environment for patients, visitors and Healthcare staff.

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Funded SIA licence renewal
• Funded role specific training and development
• Full uniform and PPE provided
• Free meals
• Exclusive travel discounts with TUI, Expedia, and many more
• Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Our ideal Healthcare Security Officer will be:

• Passionate about the safety of patients, visitors, and healthcare staff
• Confident working in a hospital environment and aware that at times you will come in contact with patients that are particularly unwell or showing signs of distress
• Able to communicate appropriately and effectively with a range of people including those with mental health conditions
• Able to verbally de-escalate in highly-charged and emotional situations
• Make all decisions with empathy and with a patient-centric approach
• Able and willing to undertake patient restraint, and management of patient violence and aggression training
• Able to understand and carry out a range of routine work procedures and protocols, such as key management and patrolling
• Knowledgeable about public safety and security procedures/protocols, including counter terrorism/Martyn?s Law
• Knowledgeable, or willing to learn, about The Mental Health Act, CQC guidelines and NHS England Security guidelines
• Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business
• Computer literate

What you will be doing (not exhaustive)

• Utilising provided training to support clinical teams with de-escalating incidents of violence and aggression
• Use provided training to support clinical teams with occasionally restraining patients in a professional and legal manner
• Support the Police with those under arrest brought into the hospital
• Incident response to a variety of situations inside the hospital and outside within the hospital grounds boundary
• Providing excellent customer service to all those you come into contact with
• Internal and external patrols
• Completing incident reports and completion of the Daily Occurrence Book
• Participating in post-incident debriefs and reviews, and implementing learnings
• Maintain, and issue, ID badges and Access Control cards, and the associated database
• CCTV monitoring (if have, or willing to obtain a funded, SIA CCTV licence)
• Alarm monitoring and response
• Car Park management
• Assisting in preventing acts of violence, crime or disorder
• Be part of a high-achieving team that creates a safe, secure and supportive environment for all hospital users and staff

At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Please review our Privacy Notice for details on how we maintain, protect and why your personal data is collected when you apply for a job with Compass Group. We will not retain any CV’s or job applications for longer than necessary.

Job Reference: com R/BU

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!