Sales Services Officer – Progression and Training

Tunbridge Wells, Kent
TN Recruits

My client is looking for a Sales Services Officer to join their reputable and successful team.

The successful candidate will have/be:

• Good standard of education including GCSE in English and Math
• Strong knowledge of Excel
• Strong administration experience
• Experience in liaising with customers via phone and email
• Able to organise
• Excellent communication skills
• Ability to work collaboratively
• Estate agency experience would be desireable, but not essential.

Duties will include, but not be limited to:

• To achieve targets as agreed with line manager and achieving exchanges within 28 days from issuing of contract.
• Dealing with a vast number and typres of property sales across the many locations at any given time.
• Liasing with conveyancersm estate agents, surveryors, buyers and sellers within a chain consistently, to obtain updates on each sale and to communicate promptly and pro-actively with internal departments and external customers.
• Assist solicitors with legal enquiries and new developments.
• Reviewing and obtaining approval on sale transaction documents.
• Managing buyers expectations.
• To be the point of contact for purchasers, efficiently and dilligently expedite and administer the sale process from reservation to completion.
• Diarise completion, exchanges and surveys.
• Notify relevant departments and external stakeholders of exchanges and completions.
• Uphold and establish key working relationshops with all stakeholders.
• Notify relevant departments and external stakeholders of exchanges and completions
• Ensure that all enquiries are responded to within the specified timeframes and that enquiries are passed to the relevant teams.

Salary: Up To £24,000

Hours: 35 hour week, 8:30am-4:30pm or 9am-5pm

Location: Tunbridge Wells

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