Sales Coordinator

Hales Group
Sales Coordinator
Near Bury St Edmunds
£25,000 – £28,000 DOE (plus OTE)
Monday – Friday (with weekend rotation)

We are working on behalf of our client near Bury St Edmunds to recruit a proactive and organised Sales Coordinator to join their dynamic team. This full time position plays a key role in supporting the sales function by managing customer enquiries, coordinating appointments, and ensuring seamless communication between internal teams and field representatives. While previous experience in sales support, customer service, or a call centre environment is advantageous, full training will be provided. Due to the location, access to your own transport is essential.

Key Responsibilities:

• Act as the first point of contact for inbound sales enquiries, providing professional and friendly service
• Coordinate sales appointments and follow ups, ensuring timely and accurate scheduling
• Maintain and update customer records and sales data using CRM and internal systems
• Liaise with field sales representatives to ensure smooth handover and appointment logistics
• Support the sales team by managing administrative tasks and contributing to overall team targets
• Work collaboratively to maintain a positive and productive office environment

Skills & Experience Required:

• Excellent communication skills, particularly over the phone
• Strong organisational skills with the ability to manage multiple tasks simultaneously
• Experience using CRM systems or similar data entry platforms
• A proactive and positive attitude with a focus on customer satisfaction
• Flexibility to work occasional weekends as part of a team rota
• Team player with a collaborative mindset and attention to detail

Due to the location of this role and limited public transport access to your own transport is essential.

If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)