Interim Night Manager – Ibis Styles Glasgow George Square

RBH Hospitality Management
Interim Night Manager – Ibis Styles Glasgow George Square

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey

OUR HOTEL

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional days leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream – choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over 1000 per year

And much much more!

AN EVENING IN THE LIFE OF INTERIM NIGHT MANAGER AT OUR HOTEL

What you’ll be doing

Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges

Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies

Check in late arrivals, assist guests with any inquiries, and provide overnight front desk support, ensuring a seamless guest experience

Conduct regular security checks throughout the hotel premises to ensure guest and property safety

Collaborate with the front office and accounting teams to address any issues identified during the night audit

Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded

Handle any emergency situations overnight, acting as the point of contact and coordinating with emergency responders

Recruit, train, and mentor night team members to create a positive, collaborative environment; conduct regular training sessions to maintain service standards and empower team members to handle guest inquiries confidently

• Act as the primary contact for guest concerns, handling complaints with empathy and efficiency
• Ensure front desk operations comply with hotel safety standards, oversee emergency procedures, and maintain a secure environment for guests and team members
• Manage the cooking and service of convenient meals and breakfast for our guests

WHAT WE NEED FROM YOU

• Previous experience in hospitality or finance roles, with an understanding of accounting principles
• Strong attention to detail and accuracy, particularly in financial reconciliation
• Good communication skills and the ability to handle guest enquiries professionally
• Basic IT skills and familiarity with property management systems (PMS)
• Flexibility to work night shifts and the ability to remain focused and productive

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact