Field Service Engineer – Fixed Gas Systems

Shawcity Limited
Job Title: Field Service Engineer

Established back in 1976, Shawcity helps companies across the UK and Ireland to protect the health of their employees in the workplace and to monitor environmental conditions. For many industries, reliable gas detection is a critical safety element. As a distributor working across both private and public sectors, our wide-ranging B2B customer base includes SMEs through to some of the world’s most recognisable brands, from construction to offshore and motorsport to museums.

Our Fixed Gas Detection (FGD) team look after our customers who need permanently installed systems operating 24/7 to monitor a variety of gas risks. The FGD team’s remit includes initial site surveys, system design, installation, commissioning, handover and ongoing servicing and maintenance.

The role of the Field Service Engineer is to carry out regular maintenance / service / calibration visits as part of the on-going services and support we offer. The ability to travel within the UK is a key part of this role and overnight stays may sometimes be required.

The ideal candidate will be electrically/electronically competent and have experience in Fixed Gas Detection Systems. They will also enjoy the prospect of working out on numerous sites for the majority of the week as part of a team or independently as required. Training will be provided where required.

The Role reports to the FGD Business Development Manager and will involve the following:

– Preventative Maintenance Visits (PMVs) to existing FGD systems maintained by Shawcity.
– The servicing of portable gas & VOC devices on customers sites.
– Using initiative to identify additional customer requirements while working on site.
– Reviewing existing RAMS and Method Statements to ensure they are fit for application/job.
– Establishing productive, professional relationships with all key stakeholders.
– Working closely with other members of the FGD team, both field- and office-based.
– Liaising with the FGD Business Development Manager regarding relevant information on a regular basis.
– Liaising effectively with all departments within Shawcity, to ensure customer requirements are met.
– Supporting the success of the FGD team to meet company goals and targets
– Positively contributing to the team performance by sharing and implementing best practice ideas.
– Training other team members as appropriate.
– Undertaking any external training as required to enhance knowledge on FGD systems.
– Carrying out administrative tasks in a timely manner
– Carrying out additional duties as and when required
– Willingness to travel around the UK for work, with overnight stays as required.

This is a hands-on role and we are looking for a candidate who has the following attributes:

– Previous experience of fixed gas detection systems.
– Previous experience with working with live electrical systems.
– Strong verbal and written communication skills.
– A good working knowledge of Microsoft Office suite, especially Word, Excel & Outlook.
– Ability to problem-solve and work independently.
– Good time management with a strong ability to plan travel time and routes.
– Strong organisational and prioritisation skills.
– Motivated while always maintaining a high standard of work.
– The ability to multi-task, work under pressure and achieve deadlines.
– Outstanding attention to detail, always.
– The confidence to question information, processes, or procedures to ensure the correct outcome.
– Possess a positive, professional attitude and embrace learning new skills.
– Possess a proactive yet flexible approach to work.
– Have the ability and attitude to work well as part of a team.

Benefits include:
Salary from £35k, depending on experience. Company van, laptop and mobile phone. Expense account and accommodation paid for when required. Overtime/TOIL when agreed in advance. Customer referral scheme. 20 days annual leave (increasing with length of service) + Bank holidays + Christmas break. Company Pension. Company Life Assurance. Private Health Care scheme. Staff Wellbeing programme. Company Social Committee and regular, free social events.

Job Types: Full-time, Permanent

Pay: From £35,000.00 per year

Benefits:
Company car
Company events
Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Referral programme
Sick pay
Schedule:
Monday to Friday
No weekends
Overtime

Experience:
gas detection: 2 years (required)

Licence/Certification:
Driving Licence (required)

Willingness to travel:
100% (required)

Work Location: Hybrid remote in Swindon