Trainee Service Advisor

Tunbridge Wells, Kent
Motorline Toyota
TRAINEE SERVICE ADVISOR – TOYOTA TUNBRIDGE WELLS

Salary: OTE £25,000
Pension: Motorline offer a company pension scheme
Holiday Entitlement: You will receive 29 days holiday (Including Bank Holidays) which with 3 years’ service you are rewarded with an additional entitlement of 3 days holiday
Colleague £500** Referral Reward: We value our employee’s and their recommendations and with your help we want to recruit and develop the best people to work within one of our State of the Arts Facilities (** T&Cs apply)
Progression Opportunities: With over 57 Dealerships across 21 locations Motorline offer excellent progression opportunities to further your career.
Discount: Motorline offer an annual discounted Service and MOT for Motorline employees. (T&Cs apply)

Key Objectives:

To ensure the highest level of customer care and satisfaction at all times
To liaise with the Workshop and other departments to ensure each service or repair is efficient and carried out to the highest quality standards.
To maximise service profitability through the use of professional sales techniques
To maximise customer awareness of all available retailer services
To ensure highest level of customer care and satisfaction at all times
To maintain excellent standards of departmental administration
To help retailer to achieve industry-leading standards of process efficiency

Applicant Requirements:

Hours of Work:

Monday to Friday 8am – 6pm plus Saturdays on rota 8am – 1pm