Support Worker (Mental Health)

Peabody

The vacancy

Mental Health Support Worker

Are you passionate about making a difference in the lives of people facing mental health challenges? At Peabody, we are looking for a compassionate and dedicated Mental Health Support Worker to join our team. In this role, you ll provide housing-related support to vulnerable adults, including those with a dual diagnosis of mental health conditions and substance misuse, helping them build confidence, resilience, and independence. Our approach is person-centred, recovery-focused, and trauma-informed, ensuring we meet our customers where they are with kindness and care.

Your Role

Your typical day will begin with a handover from a colleague, ensuring continuity of care. You ll start with a welfare “check-in” with a customer you re assisting, followed by updates to their support plans and safety assessments to reflect their evolving needs. You’ll also carry out flat or room inspections to identify repairs, health and safety concerns, or fire risks. Later, you might plan a group activity to help customers enhance their independent life skills.

As the face of Peabody, no two days will be alike. You ll play a vital role in supporting the practical needs and well-being of residents while promoting their recovery and independent living skills. This includes assisting residents in maximising their income, accessing benefits, and budgeting for domestic bills and living expenses. Your work will directly contribute to helping customers thrive and live more fulfilling lives.

What You ll Bring

You re a people person who is caring, compassionate, and committed to making a difference. You ll thrive in a collaborative environment, working closely with colleagues and partner agencies on safeguarding, welfare, and risk concerns. With a proactive approach and a genuine desire to support others, you ll embody our values:

• Be kind
• Do the right thing
• Love new ideas
• Celebrate diversity
• Keep our promises
• Pull together

You ll also be prepared to work shifts, including some weekends and bank holidays, to ensure continuous support for our residents.

To be successful in this role, you ll need to:

• Demonstrate experience and knowledge of best practices for supporting mental health client groups or vulnerable adults, including recovery-focused and trauma-informed approaches.
• Understand how to assist vulnerable adults in managing their tenancy or accommodation.
• Be skilled in promoting recovery and independence through effective recovery/support plans.
• Show empathy and align with Peabody s values when working with a vulnerable client group.
• Be proficient in written English to document and communicate effectively.

When applying, please state in your personal statement why you meet the criteria for this role and how your skills and experience align with our mission and values.

Benefits of Joining Peabody

We value our employees and offer a range of benefits, including:

• 25 days annual holiday, plus bank holidays.
• Two additional paid volunteering days each year.
• Flexible benefits scheme, including family-friendly benefits and access to a discount portal.
• Life assurance of 4x your salary.
• Up to 10% pension contribution.
• Opportunities to enhance your professional development, including a fully supported Level 3 qualification.

Additional Information

This role requires an enhanced DBS check. You must be eligible to work in the UK, as Peabody cannot offer Visa sponsorship for this position.

Ready to Apply?

If this role speaks to you, click the Apply Now button to submit your CV and a personal statement detailing why you re the perfect fit for this role.

Closing date: 03 February 2025

Assessments and interviews will take place throughout the duration of the live advert. The process includes the following stages:

1. Online Assessment
2. Virtual Interview
3. Service Visit

You will be invited to each stage of the process, provided you meet the criteria at the previous stage.

Contract type Permanent

Weekly hours 37.5 hrs, shift pattern can include the following working hours; 8AM-4PM, 10AM-6PM, 12PM-8PM, 2PM-10PM, 5 days per week, including weekends and bank holidays