Senior Support Worker

Cpl UK Healthcare

Responsible To: Registered Manager, Deputy Manager

Main Purpose of the Job:

To assist the Registered Manager and/or the Deputy Manager in achieving the aims and objectives of the Statement of Purpose and uphold the organisation mission statement and values. To support and manage the staff team to enable them to meet the needs of the children and young people. To undertake direct work with children and young people as appropriate. To ensure each shift is planned and resources allocated. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervision and support to staff in line with Quality Standards and as directed by the Registered Manager and/or the Deputy Manager.

Duties & Responsibilities:

To meet the needs of children through:

• Ensuring that each member of staff is aware of each child s care plan and their responsibilities for its implementation
• Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people
• Undertaking direct work with young people and acting as an appropriate role model
• Maintaining accurate written records both to record information and enable regular monitoring and evaluation to take place
• Chairing children s meetings and facilitating consultation with young people generally

To manage a staff team through:

• Taking responsibility for planning shifts and ensuring their smooth running when on duty
• Fulfilling the role of on-call manager to provide out-of-hours advice and support to the home in the absence of the Registered Manager
• Offering 1:1 supervision to staff in line with the Quality Standards
• Contributing to team and staff meetings to facilitate good communication and staff development
• Ensuring staff work within the Home s policies, procedures and Quality Standards requirements
• Assist with the recruitment and retention of staff including induction training for new staff into the home
• Supervision of new starters during their probationary period
• Identifying and progressing individual training and development needs of staff in the context of their development plans
• Undertaking annual appraisal of staff
• Undertaking management investigations when required

General responsibilities:

• To assist the Registered Manager and/or the Deputy Manager in the implementation of all aspects of the Statement of Purpose
• To run in-house workshops on childcare related matters to facilitate implementation of formal training and improve childcare practice
• To ensure that resources are allocated appropriately and financial records are accurately maintained under the direction of the Registered Manager and/or the Deputy Manager
• To receive supervision in line with Quality Standards and to take responsibility for personal development and progress of individual training needs

To develop systems that ensure the effective allocation of resources through:

• Ensuring adequate staffing levels that meet the needs of the Home
• Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, staff attendance records
• Ensuring that company vehicles are clean and regularly maintained
• Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary

To promote the efficient and effective operation of the Home through:

• Developing in consultation with young people and staff routines concerning all aspects of child care
• Clarifying expectations in relation to maintaining the Home in a clean and orderly condition
• Creating rotas that fit best with children s needs and which allow proper handovers between shifts
• Ensuring that there are appropriate and adequate reporting and recording systems in place to comply with Quality Standards
• Attending to all administration issues concerning the Home and the provision of weekly management information reports as required