Sales Assistant (7.5 hours per week)

Folkestone, Kent
Salvation Army Trading Co. Ltd.
Help us to Help others

Salvation Army Trading Company Ltd (SATCoL) is the trading arm of The Salvation Army in the UK and Republic of Ireland. We were established in 1991 to help fund The Salvation Army’s vital work with vulnerable people in the UK, and today we raise money and encourage reuse and recycling through a network of over 220 retail outlets, including charity shops, Superstores and Donation Centres plus a clothing collection division, all of which is rapidly growing and developing.

With the support of the British public, we have been able to donate millions of pounds to The Salvation Army – over £43 million has been donated in the last five years alone, helping to fund the extensive and very important work that The Salvation Army carries out- including homelessness and addiction services, care for older people, help at emergency incidents, support for adult victims of human trafficking in England and Wales and a Family Tracing Service.

If you want to be a part of our success and to play a part in helping others whilst working for a fantastic company, then read on!

The role:

We are looking for an enthusiastic Part-Time Sales Assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.

General Duties

Help to maintain high standards of visual merchandising throughout the shop

Assist our customers throughout their visit, from entering the shop to completing their purchase

Actively promote and explain the benefits of Gift Aid to customers and other various promotions

Complete all company paperwork, including cashing up and banking procedures

Encourage and assist in the training of volunteers

Assist in the sorting and preparation of all donated stock

Travel to other shops if part of a cluster from time to time

Support the Shop Manager in all aspects of best practice and Health and Safety Procedures

Be responsible for the daily running of the shop and management of volunteers in the Managers absence

Ensure that personal behaviour reflects the visions and values of the company

The ideal candidate will have:

A passion for charity retailing

Excellent customer service skills

A flair for window dressing and display skills

Previous experience of working in a customer facing environment preferred

A good level of literacy and numeracy skills together with basic IT skills.

A commitment to the ethos of The Salvation Army

Benefits include:

Discretionary Bonus

Excellent pension scheme

Fantastic employee benefits platform

25% Company discount

Incremental holiday scheme

No Sunday or Religious Bank Holiday working