Pre-Sales Associate

Bletchley, Buckinghamshire
LifeSearch

Pre-sales Associate

Recruitment event at our Milton Keynes office Thursday 23rd January 2025

Start date – Monday 24th February 2025

Established in 1998 we are one of the UKs leading Life Insurance Brokers. We have featured in the Sunday Times Best Companies to Work for feature and are very proud of our Trustpilot reviews.

Following a very successful trial, this is a newly created role at LifeSearch to support our 120 strong Adviser team.

Our recruitment process.

• We will review your CV and notify you if you have been selected to progress.
• If progressing, we will conduct a diary booked telephone chat.
• If that goes well, you will be invited to our recruitment event at our Milton Keynes office on Thursday 23rd January 2025.
• We will give you prompt feedback following the event and if successful the start date is Monday 24th February 2025 (to give sufficient time for any notice you need to give your current employer).

The role

• You will provide an exceptional first point of contact for new Life Insurance enquiries.
• Make outbound calls to introduce our services.
• Transfer successful calls to our experienced Advisers.
• Ensure call-backs are scheduled and handled effectively for smooth follow-up and transfer completion.
• Provide Advisers with the information needed for seamless handovers and a high-quality customer experience.
• Stay responsive and available to maximise productivity and contribute to team success.

What we need from You?

• Exceptional telephone manner.
• Strong organisational skills.
• Ability to overcome objections.
• Superb listening skills.
• To stay composed under pressure.
• Great attention to detail.
• Good IT skills to accurately log all call information on our systems.
• The ability to work to, achieve and exceed set targets.
• Identify ways to improve transfer success rates.

We are not looking for any specific type of work experience as full and ongoing training is provided. What is important to us, is a strong work ethic and your drive to achieve a high level of performance. Experience in telephone customer service, retail or hospitality would be great.

What s in it for you?

Do you enjoy having conversations over the phone? If your answer is YES, this could be a great opportunity for you. This role will see you have plenty of great introductory chats each day with potential new clients of LifeSearch, before passing them across to our experienced Adviser team.

• To work for a proven, stable, inclusive, fun and successful business.
• Opportunity to join a newly created team.
• £25,000 starting basic salary + bonus and commission incentives.
• Great quality ongoing training and development with superb career opportunities.
• Income protection, Life Protection and Critical Illness Cover.
• Additional benefits from a leading employer.
• Joining the Welcome Team is a pathway to becoming a high earning Adviser.