Order Processing Administrator

Watford, Hertfordshire
Reed

Are you available immediately for a long-term Temporary assignment based in the Watford area? Do you have previous Order Processing / Operations Administrative experience?

We are recruiting for an Order Processing / Operations Administrator to fulfil a 6-12 week Temporary Assignment to start ASAP.

You must be available to commit to the duration of this role which could extend beyond the 12 weeks, this is a key position and there will be a full training / handover period.

Main purpose of job:

• As a key first point of contact for all customer enquiries
• Processing orders
• Provide administrative support to Directors & Managers

Main Responsibilities

• Work flexibly as part of the Team
• Represent professionally at all times
• First point of contact for all general enquiries
• Receive and process orders quickly and efficiently
• Process all data correctly
• Update the systems
• Support the Directors & Senior managers with the range of operational issues
• Administrative support to the Directors & Senior managers
• Deal with post, emails, messages and phone enquiries, filing
• Record all customer compliments and feedback to relevant departments
• Produce and distribute weekly and daily invoices, dealing with any queries
• Develop and produce weekly sales and activity reports
• Liaise with potential new customers, dealing with initial enquiries, sending samples etc
• Maintain and update customer and supplier databases
• Keep the Online Shop up-to-date
• Issue Health and Safety documents for site visitors and contractors
• Undertake any other duties or responsibilities as requested

This is an essential Administrative role for the company and you will play a key role within the office team. Lovely team, free parking, on site café.