IT Systems Administrator

Leigh, Lancashire
Ideal Recruit Ltd

IT Systems Administrator

Leigh

Monday Friday 09 30

£30,(Apply online only) per annum

Ideal Recruit are currently recruiting for an IT Systems Administrator to work for our client in Leigh on a permanent basis. This is a fantastic opportunity to work for a rapidly expanding organisation, using innovative technologies and solutions. This company operates in several different industry sectors within the UK and across the world.

Role Overview:

The successful IT Support Administrator provides support to the Group IT Manager and is responsible for managing and maintaining an organisations IT infrastructure. You will complete several tasks to ensure the smooth operation of computer systems, networks, and servers. You will be the first point of contact for all group IT queries; ranging from systems security queries to new starter equipment sourcing and configuration. Our client wants to ensure that their solutions internally are the correct fit and provide a seamless service for their people to have the tools to do their best work for their customers. In all aspects of this role, there is a requirement for continued and regular reporting for quality management and project management support. In addition, there is a requirement for various forms of ongoing written, verbal and in-person communication to resolve any IT support issues.

Key Responsibilities:

• Act as a first point of contact for all internal group IT queries and requests. This could be via the phone, email or in person.
• Manage user accounts, permissions, and access rights.
• Install, configure and maintain server hardware and software.
• Monitor and optimise system performance and availability.
• Perform regular system updates and patches
• Monitor network performance and troubleshoot issues.
• Install, configure and monitor wireless network systems.
• Maintain network security measures including firewalls and VPNs.
• Administering data and network security for departments including system firewalls, antivirus, group policy and email security.
• Provide technical support for bespoke projects to support the IT Manager.
• Follow and maintain internal processes that belong to the IT department.
• Provide input on internal processes that may affect the IT Team.
• Ensure sufficient cover or resource for the team during workshops or annual leave, making sure that full handovers of outstanding technical queries are completed and communication to the business on who is covering during any leave.
• Keep up to date with and understand changes within the IT industry the technology market.

Requirements:

• Passion and enthusiasm for the technology industry and our part within it.
• Excellent verbal and written communication skills.
• Proficiency in the working of servers, networks, computers and peripherals
• Extensive knowledge of system security and procedures for protecting the organisation s data from intrusion or corruption
• Excellent communication and customer support skills
• Advanced knowledge about hardware and software configuration
• Ability to prioritise tasks and create their work schedules with minimal supervision.
• Excellent troubleshooting, creative and technical problem-solving skills

For a confidential discussion contact Sean Recruit Warrington or apply online.

Unfortunately, due to a high number of applicants only those who are shortlisted for this position will be contacted, please take a look at our website for other positions available.

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