Head of Delivery – Insurance Sector

Peterborough, Cambridgeshire
Westone Housing Ltd

Job Title: Head of Delivery Insurance Sector

Location: Peterborough

Salary: Competitive

Job type: Full Time, Permanent

About Us:

Westone Housing Ltd are a building and property conversion and repair company based in Peterborough. Using our own employed trades and approved contractors Westone carries out property reinstatement and rebuild services in the insurance industry plus conversions and improvements in both residential and commercial property markets.

Key Responsibilities:

• Inspire and lead a high-performing Operations team, from hiring and onboarding to mentoring and accelerating their professional development.
• Collaborating with our Insurance Sector Key Account Manager, you ll create and execute forward thinking strategies to fuel our growth and performance.
• Manage the Delivery Team resource, forecast and plan to meet changing requirements
• Lead the team safely ensuring rigorous adherence to Time, Cost, and Quality requirements in line with the commercial model agreed
• Collaborating with the Companies Leadership Team, you will as required support the other leaders in the business to assist in supporting the Company strategy.
• Take the lead in driving seamless daily operations, optimising workflows, and ensuring our team consistently outperforms SLAs with excellence.
• Responsible for sourcing contractors with a view of developing our bank of approved contractors that meet Company requirements.
• Implementing departmental performance criteria, ensuring tasks are set and deadlines are met
• Responsible for driving the performance in the Sector to ensure the Annual Budget is at minimum met, ideally exceeded.
• Responsible for ensuring that appropriate project documentation is produced, including Employer s Requirements (ERs), pre-construction information, pre-tender plans, detailed design packages, schedules of work, detailed specifications, tender packages and cost plans are prepared and implemented
• Ensure that project programmes are agreed between all project stakeholders and that key deadlines are met. Maintain regular communication with other internal departments regarding potential business impact and mitigation options
• Support Project Managers at pre-start, progress and handover meetings with contractors & Clients and ensure clear communication throughout the course of each project
• Reviewing technical accuracy of repair specifications drafted by the Surveyors.

About you:

• Proven positive track record of people management
• 5 + Years Experience in the Construction & Insurance Industry
• Excellent written and verbal communication skills
• Strong organisation and time management skills
• Have a proactive and solution-orientated approach to problem solving
• Proficiency in Microsoft Office Suite

What We Offer:

• Company events
• Company pension
• Employee discount
• On-site parking
• Wellness programmes

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Operations Manager, Head of Operations, Head of Projects, Project Manager, Insurance Delivery Manager, Operations Support, Head of Delivery may also be considered for this role.