General Manager

New Romney, Kent
Romney, Hythe and Dymchurch Railway

The Romney, Hythe & Dymchurch Railway (RH&DR) is a historic narrow-gauge railway in Kent, England, celebrated for its unique charm and rich history. Since its opening in 1927, RH&DR has been a marvel of miniature engineering, operating on a 15-inch gauge track with meticulously crafted locomotives and rolling stock. Our railway blends historical and modern elements, offering a picturesque journey through the Romney Marsh and hosting a variety of special events and exhibitions.

The Role

We are seeking a dynamic General Manager to lead our team and ensure the safe, sustainable development of our railway. Key responsibilities include:

• Leading and developing a diverse team of 60 staff and over 150 volunteers.
• Overseeing operations as a major public-facing visitor attraction, focusing on safety, performance, and quality.
• Innovating and developing commercial income streams to meet financial targets.
• Leading fundraising efforts to secure a robust future for RH&DR.
• Collaborating with the Board, Supporters’ Association, local council, and business community.
• Ensuring effective safeguarding and maintaining a strong relationship with the Office of Rail and Road (ORR).
• Commitment to equality, inclusivity, and eliminating discrimination.

The Candidate

We are looking for a candidate who embodies the following qualities:

• Absolute commitment to safety.
• Flexible and pragmatic leadership style.
• Strategic thinking with strong financial performance management.
• Excellent sales and marketing skills.
• Strong verbal and written communication skills.
• Highly Desirable.
• Experience managing both paid and volunteer team members.
• Experience in the leisure and tourism sector.
• Understanding of operational railway challenges.
• Respect for heritage while delivering modern customer service.

For further information and details on how to apply, please visit

For an informal and confidential discussion, please speak with our advisors at Berwick Partners:

William Pringle

Partner, Head of Charity, Arts, Culture & Heritage Practice

Berwick Partners

(0) / (0)

Closing date for applications: Friday 8 th November 2024