Estate Services Contract Manager

Rochester, Kent
THE HYDE GROUP

Estate Services Contract Manager (Rochester Riverside)

Rochester

Up to £45,000

Hyde is looking to recruit an Estate Services Contract Manager.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, it allows them to realize their potential, enjoy their environment, and contribute to their community.

As an Estate Services Contract Manager at Hyde, you will be working within the Resident Services Property Services team to oversee the handover and ongoing delivery of estate services at Rochester Riverside. Your role will involve managing relationships with service providers, ensuring the quality and compliance of services, and maintaining strong budget and cost control.

Responsibilities:

• Oversee the growth and management of the Rochester Riverside estate through collaboration with Joint Venture partners.
• Manage contractual relationships with service providers, ensuring compliance and quality delivery.
• Lead budget planning and monitoring, ensuring cost control and value for money.
• Serve as the point of escalation for the Rochester Riverside Managing Agent Board, ensuring effective contractor performance.
• Work closely with residents, involving them in programme discussions and addressing their feedback.
• Lead, mentor, and develop the team, ensuring high standards of service delivery.

Skills and Experience Required:

• Strong experience in contract management, preferably within estate or property services.
• Proven ability to manage budgets and cost control effectively.
• Minimum of 2 years previous management experience (essential).
• Experience with Health & Safety compliance, particularly in areas such as Asbestos, COSHH, and CDM (desirable).
• Ability to build and maintain effective relationships with a range of stakeholders.
• Strong communication skills with the ability to liaise effectively with residents and service providers

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile, where everyone is proud to be unique.

Hyde is a disability-confident employer, and we are here to support you with any reasonable adjustments you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.