Ecommerce Manager

Tonbridge, Kent
Adecco

Role: Commercial Manager (E-commerce Focus)

Salary: 28,000- 35,000 (Bonus Potential)

Location: Tonbridge

Working Pattern: Office Base

Are you a seasoned e-commerce professional with a knack for growing brands and boosting sales? Do you have a passion for the retail industry and an interest in merchandising? If so, my client wants you to join our innovative team as a Commercial Manager with a focus on e-commerce. We’re a vibrant startup, and we’re looking for someone with the experience, drive, and creativity to take our client stores to the next level. We seek a positive and inspiring commercial manager, team player and confident communicator.

What You Will Be Doing

As a Commercial Manager, you’ll be at the forefront of our e-commerce strategy, driving sales and enhancing client relationships. Here’s a glimpse of what your day-to-day will look like:

• Business Development Dynamo: Spend 10-15% of your time generating new business, finding new clients, and helping to market our brand. Your efforts will expand our reach and open new opportunities.
• Client Relations Expert: Your goal is to help them increase sales in their online stores through effective strategies and personalised support. Work closely with Customer Service to identify customer experience issues and work across the business to resolve these.
• Campaign Creator: Work with the internal team to develop and execute sales campaigns that push merch sales through our client stores. Your creativity and strategic thinking will be key in designing campaigns that resonate. Identifying sales opportunities and ways to increase sales whilst defining and executing an innovative, marketplace strategy to build revenues and profits.
• Content Educator: Create and deliver educational content to our client base, helping them grow their own merch sales. You’ll build a library of valuable content that you can repurpose and share, maximizing results for our clients.
• Scale Innovator: Develop systems and efficient commercial methods to generate sales within all our client’s micro-communities, which can range from 100 to 500 members, occasionally more. Your ability to create scalable solutions will be crucial.
• Performance Booster: Drive results across all our client stores and be evaluated based on the sales outcomes you achieve. Your success is our success, and we’re committed to seeing you thrive. Research customer needs and how they respond to adverts, create product listings that appeal to your customers, work with marketing teams on social media campaigns, look at web traffic to measure promotion success or make improvements, make business decisions about products, pricing and promotions, work with technical teams to fix website problems, write management reports on sales performance.

Skills and Experience Required

• Ecommerce Expertise: Extensive experience in growing brands and businesses within the ecommerce space.
• Merchandising Interest: Experience in the world of merchandising or a strong interest in selling merch to different communities.
• Communication Pro: Excellent communication skills for interacting with clients and internal teams.
• Strategic Thinker: Ability to develop and implement effective sales campaigns and business development strategies.
• Content Creator: Skilled in creating educational content that adds value and drives sales.
• Organisational Whiz: Confidence in working with multiple brands at scale, creating systems that ensure efficiency and consistency.
• Results-Driven: A proven track record of boosting sales results and achieving targets. Whilst being able to take criticism and work well under pressure

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.