Canterbury, Kent
Howells Solutions Limited
Customer Service Manager – Social Housing Repairs & Maintenance
Based in Canterbury
Full-Time, Permanent position
Salary: 32,000 – 38,000
We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Canterbury. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor.
As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling.
You will manage a team of Customer Service Advisors, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers’ expectations.
Key Criteria:
This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers.
For more information, please apply online now or call Lucy on (phone number removed).