Hays
Exciting permanent customer service opportunity in Bedford
Your new company
Hays is working with a leading construction organisation committed to creating high-quality homes and providing exceptional customer service. The organisation offers a supportive and dynamic work environment, along with a comprehensive benefits package that includes a bonus scheme, pension, life assurance, and various employee discounts.
Your new role
As a Customer Service Coordinator, you will play a crucial role in ensuring customer satisfaction by managing and resolving defects in a timely manner. You will build and maintain relationships with key stakeholders, promote cost control and recovery, and act as an ambassador for the company at corporate and handover events. Your responsibilities will include overseeing defect inspections, specifying remedial works, supervising subcontractors, and maintaining accurate documentation.
What you’ll need to succeed
What you need to do now If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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