Inchcape Retail Limited
Customer Experience Expert – Mercedes-Benz Oxford£13,688.89 (OTE £15,654.22) + Employee Benefits22 hours per week with one day over the weekend (To be discussed during interview)
At Inchcape, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to mental health support and much more
The automotive industry is undergoing its biggest transformation, moving from a product to service centred approach. Mercedes is determined to be at the forefront of this transformation, revolutionising every step of the customers journey with the onsite dealership at its heart. As a customer experience expert, you will be an ambassador for one of the world’s leading brands, you will guide the customer through their journey as the first point of contact in the Centre, delivering on their needs and requirements, whilst providing a customer focussed, premium experience.
You will thrive in a customer centric environment and have the passion and enthusiasm for the brand to deliver a great customer experience on every opportunity. You will have a solution focussed attitude and the ability to confidently inspire and excite our customers.
The Ideal Candidate
About The Company
Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.
OUR VISION: To be the world’s most trusted automotive Distributor.
Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.