Chief Executive Officer

hireful ltd

Chief Executive Officer

Location: Moulton Park, Northampton
Department: Operations
Contract type: Permanent
Hours: Full-time
Salary: £85,000 per annum

As a not-for-profit organisation in the Financial Services sector, Our client exists to provide service excellence for their members, offering products tailored to their needs. Their vision is to see a world where everyone is financially included, with access to responsible credit, a safe method of saving, and financial skills to manage money wisely for long-term wellbeing. Guided by cooperative values, they deliver their service in a friendly, ethical, and professional way.

About the Opportunity

As their Chief Executive Officer, you ll play a pivotal role in leading the organisation, ensuring compliance with regulatory standards and delivering strategic goals set by their Board of Directors. Key responsibilities include:

• Leading their Organisation; you ll oversee the performance, leadership, and development of the credit union, ensuring staff and volunteers are aligned with strategic goals. This includes leading, mentoring, and managing teams to drive service excellence for our members.
• Compliance & Risk Management; you ll have overall responsibility for regulatory compliance, data security, and fraud prevention, ensuring that all their products, services, and policies meet Consumer Duty and financial services regulations.
• Operational Oversight; you ll be responsible for the credit union s operational resilience, ensuring continuity in the face of disruptions. As part of the Disaster Recovery Team, you will manage incident response and safeguard member funds and data.
• Board Engagement; you ll work closely with their Board, providing accurate and timely information, supporting good governance, and be actively involved in shaping the long-term strategic vision.
• External Representation; as the face of their credit union, you ll be engaging with stakeholders, promoting the organisation s mission, and ensuring they remain a trusted and valued financial provider.

What You ll Need

You ll bring a strategic mindset, capable leadership, and regulatory expertise to navigate the organisation forward. To succeed, you ll need:

• Regulatory & Governance Expertise; in-depth knowledge of financial services regulations (PRA/FCA, AML, FOS, FSCS) and experience engaging with regulatory bodies.
• Operational & Financial Acumen; strong strategic planning skills, exceptional attention to detail, and the ability to interpret data to drive sustainable growth.
• People & Organisational Leadership; experience leading high-performing teams with a proven ability to lead with clarity and drive a culture of excellence.
• Sector Experience; although not essential, they d like you to come with experience from the not-for-profit sector, understanding its unique challenges and opportunities.
• Calm & Resilient Approach; the ability to remain steady under pressure, make thoughtful decisions, and navigate complexity with confidence.
• Their Head Office is based in the Northampton, so you will need to be within close commuting distance to ensure daily face time.

How They Reward You

They value their people and are committed to recognising their contributions. By joining them, you ll benefit from:

• A competitive salary of circa £85,000 per annum and excellent benefits package.
• A collaborative and inclusive workplace that aligns with their values.
• A supportive induction and handover to ensure you are off to the best start.

What’s Next

This is a unique opportunity to lead an organisation with purpose and help shape its continued success, so if this sounds like the role for you, they d love to hear from you!

To apply, please complete their short application form and upload your CV. Their recruitment is handled by their external partner so one of their friendly team will be in touch with you directly.

The personal information they collect from you will be shared with CIFAS who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity.

For more information on how your data will be collected, processed and stored, please see their Job Applicant Privacy Notice on their website.

REF-219440