Business Systems Support Analyst – MS365, Azure DevOps – Insurance – London, City

Auriol Resource

Business Systems Support Analyst – MS365, Azure DevOps – Insurance – London, City

An exciting opportunity has arisen to join this Lloyd’s Insurance Broker based in the City of London as a Business Support Analyst.

This role is Hybrid working – 3 days a week working in their offices and the remainder working remotely.

Applications must have previous experience working in the Lloyd’s of London/London Insurance Market as essential.

Working in a small team you will provide 1st and 2nd line application support to the business community through the investigation and analysis of business problems and new requirements, then recommend and deliver appropriate systems or procedural solutions to the satisfaction of the business.

Working with Business Analysts and business users to gather requirements, conduct analysis and prioritise requests.

Develop, implement and maintain test strategies, plans and scripts as required.

Provide support to the business in executing UAT plans

Manage the handover of delivered systems to IT Operations and other IT support staff

Key skills/experience required:-

• Previous experience working in the Lloyds of London/London Insurance Market is essential
• Must have strong skills Microsoft 365 & Azure DevOps
• Power Platform experience
• Application support working on a service desk
• Knowledge of problem analysis, structured analysis, design and testing techniques
• Good people skills and a flexible approach when dealing with business users and project team individuals
• Must be a team player at all levels of the organisation