Chelmsford, Essex
Aon
Account Transition Manager, Commercial Insurance (Chelmsford, UK) We’re hiring! We are currently recruiting for an Account Transition Manager. This is as a hybrid role environment with the flexibility to work both virtually and from our Chelmsford office. You will co-ordinate the transition of a new client, global programmes and effectively communicate with the Aon global client network (AGCN) and negotiate renewal terms, mid-term adjustments, place new risks and cover extensions. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them Provide ongoing communication with the client following queries/alterations and ensure Client is kept appraised of developments Identify revenue development opportunities on allocated Client accounts and make recommendations Identify opportunities for revenue growth using knowledge of products/services in the wider Aon community Identify potential improvements in programme design for Clients and make recommendations. Implement recommended changes for Clients, as required Effectively negotiate fees/basis on remuneration To be seen by colleagues as someone who is supportive and helpful Undertake negotiations with insurers as agreed, marketing & negotiating terms with the Aon Facilities as required, fully support the broking function to achieve optimum solution for the client Preparation of comprehensive marketing presentations and the renewal report, working with the Broking Managers to prepare full cover comparisons as required Communicate terms of settlement to Client, ensure premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards, Take ownership of problems and their resolution, seeking assistance where necessary Ensure effective handover of new clients to the AGCN renewal team Provide the highest level of service to each assigned Client in line with the agreed SoSA and Fully understand the Client’s business and insurance requirements Contribute to the formulation of, questionnaires, Reports, Presentations and any other client documents etc, as required including visits to Clients To continually improve personal knowledge through appropriate training and implement appropriately Contract Certainty. Ensure contract certainty is delivered. How this opportunity is different The AGCN team is a vibrant, driven and high performing team, we share best practice and support each other. Working with numerous Aon offices around the world you will have the opportunity to create a wide network of colleagues. You will have the full support of the team and management, career development is at the fore of the team and we will assist you in developing your skills to further progress your career at Aon. Skills and experience that will lead to success Must have Motor and Liability knowledge, with a broad understanding of all classes of Corporate insurance. Able to work independently whilst managing multiple new business referrals to onboard at different risk attachment dates Working towards or have the desire to undertake Insurance exams. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.